Trustpilot
Medical Travel Shield
art-beach-beautiful-269583.jpg

MEDICAL TRAVEL SHIELD

Specialist Travel Insurance

 
 
 

The Product

Medical Travel Shield offer single trip medical travel insurance which is designed for patients travelling abroad for either Dental Treatment, Cosmetic Surgery, Elective Surgery or IVF/Fertility Medical Treatment. Medical travel cover can also be provided for the patient’s travelling companions. At Medical Travel Shield, we can provide you with everything that you would expect from a standard medical travel insurance policy including; lost or stolen items, accidental illness or injury and cancellations or curtailments outside of your control.

 

About us

Who we are

We are a London based insurance broker in England, authorised and regulated by the Financial Conduct Authority. FRN 402061. We develop bespoke healthcare insurance products in partnership with our underwriters and brokers in order to deliver solutions to consumers where they need them the most.

What we do

We provide innovative medical travel insurance products to the private health and medical industries. Through our various partnerships we are able to offer bespoke medical travel insurance products with a personal and fresh approach. For insight into our products and services, please view the specific brand areas of the site. For more information about levels of medical travel cover, age limit, cancellation cover, Coronavirus, Covid cover, Covid vaccinations and additional cover, please contact the Medical Travel Shield medical travel insurance team on 0203 409 1236.

KEY EXCLUSIONS

As with all medical travel insurance contracts, exclusions apply. Four important medical travel cover exclusions are listed below. Please see the full medical travel insurance policy wording for all exclusions that apply.

  • Medically essential medical procedures

  • Any claim arising from a pre-existing condition, unless directly related to the treatment being sought on the trip.

  • Any trip contrary to medical advice.

  • Treatment that is not carried out in a properly regulated hospital/clinic or surgery.

For complete peace of mind, the Money and Pensions Service (MaPS) has launched a travel insurance directory of specialist providers on its Money Advice Service website for people with pre-existing medical conditions.  

The purpose of the travel insurance directory is to help consumers with pre-existing medical conditions (PEMCs) better navigate the travel insurance market. The MaPS travel insurance directory has been created for people who have potentially been refused travel cover, had cover excluded, or received a high additional premium in connection to their medical conditions, to allow them to shop around for alternative providers. In the event that you have had cover excluded by Medical Travel Shield, you may wish to consult the Directory.

However you should be aware that most medical travel insurance providers will void your medical travel insurance cover if it is known that you are travelling for a medical procedure. Therefore whilst medical cover for a pre-existing medical condition may be available through other travel  policies, another trip policy product may not cover you if you are travelling for a medical procedure. You should check before proceeding.

To access the directory please see below:  

Do you need to make a claim?

If you are still at your destination and need immediate medical assistance please contact NGS helpline on +44 (0) 207 183 8910. The NGS cannot assist with travel disruption.

If you have returned home and need to make an out of pocket claim please contact our claim department via claims@medicaltravelshield.com
 

Our Awards

Best Specialist Medical Travel Insurance Company - UK